*Please note there are longer than usual waiting times on the telephone due to increased demand. There are no issues with the telephone lines*
'Try the NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.
If you already use [insert name of GP online service available at practice] you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp'
The Junction Surgery
The team at the Junction Surgery have been providing high quality care for patients in Moldgreen and surrounding areas for many years. In 2006 we moved to a large purpose built surgery which allows us to offer a wide range of services to our patients.
We are a team of four doctors who have a wide range of specialist clinical interests. We have one male doctor - Dr Ali and three female doctors Dr Ahmad, Dr Shazad and Dr Mariam (G P Registrars) An Advanced Clinical Practitioner Mr M Afzal, A healthcare assistant Mr Joe Barlow (currently training to be a Nursing Associate) Two practice nurses Str Bev Sayles and Str Debra Hoyle and a student pre-reg pharmacist Natasha Wilson.
In addition we also accommodate and have access to a social prescriber, a dietician, two health & well-being coaches, First Contact Practitioners (essentially physiotherapists) and pharmacists.
Worried about a recent eye condition? There is now a free service to offer advice. PEARS (Primary Eye-care Assessment and Referral Service). This is provided by local accredited opticians who have specialist knowledge, training and skills.
Eye conditions that can be treated using this service:
Red eye
Dry eye, gritty and uncomfortable eyes
Irritation and inflammation of the eye
Significant recent sticky discharge from the eye or watery eye
Recently occurring or sudden increase of flashes and floaters
Painful eye
Ingrowing eyelashes
Recent and sudden reduced vision
Something in your eye
NOTE: If you have an eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by PEARS; for example cataracts, diabetic retinopathy or glaucoma.
Who can use PEARS?
This service is accessible to individuals of any age if you are registered with a GP (in Kirklees). Appointments are available if you need advice, examination and/ or treatment for a recent eye condition.
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IAPT Improving Access to Psychological Therapies
If you live in England and are aged 18 or over, you can access NHS psychological therapies (IAPT) services.
A GP can refer you, or you can refer yourself directly without a referral.
IAPT (Improving Access to Psychological Therapies) services offer:
- talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help
- help for common mental health problems, like anxiety and depression
To self-refer Tel 01484 343700
https://kirkleesiapt.co.uk/contact-us/
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What is eConsult?
eConsult is an online consultation service that allows patients to contact our practice to ask for medical help or advice, or for administrative requests.
Please note: All identifiable patient medical data will pass straight to us at the practice. eConsult will not have access to any of this information. Find out more on their website.
How does it work?
If you want to request anything from the practice, click on the eConsult banner and select the right option for you. Fill out the online form, which asks similar questions to what a GP would ask during an appointment. Every eConsult is then reviewed by our own team and we will be able to decide on the right care for you. We will respond to every eConsult by the end of the next working day, if not sooner.
If you need an appointment we will make sure you get one.
Why have we started using eConsult?
eConsult takes a detailed set of information about your symptoms or request, so we can look after patients based on their need, not who can get into the practice first, or ring the practice first.
For many patients this will mean they won’t have to come into the practice helping to keep you, our patients, and our staff safe and healthy.
is one of the 10 high impact actions that practices can take to free up GP time, according to NHS England, providing patients with a first point of contact which directs them to the most appropriate source of help’, which is not always the GP. All our staff will be trained in the art of redirecting patients ensuring that patients see the right healthcare professional in the right place at the right time. It requires the receptionist to be skilled and confident in sensitively ascertaining the nature of the patient’s need and exploring with them safe and appropriate options.’ These might include sources of advice and help from within or outside of the surgery.
The aim is to free up GP time and improve the patient experience by ensuring they go to the service that best meet their health needs faster.
A patient will still always be offered the option of seeing their GP, But now the general practice frontline staff will highlight an alternative healthcare professional or service they could access that could be more appropriate.
This could be a choice of practice or specialist nurse, pharmacist, physiotherapist, or services such as 111 (to access an emergency dentist), social services, mental health support, minor ailments, community acute ophthalmology, contraception and sexual health, smoking cessation, a wide range of community support and voluntary services for carers, the elderly and more.
More details of the services available will be published shortly. The links below will take you to their websites.
Kirklees Gateway to Care Improving Access to Psychological Therapies
Thriving Kirklees Better In Kirklees
The NHS Constitution
MISSION STATEMENT
The Junction surgery aims to provide unprecendented care and services to the population of Moldgreen and its surrounding area. Our focus is on high quality, holistic care and treatment encouraging patient participation, engagement and feedback. Constantly embracing new technology and resources to give the ultimate patient experience.
Appointments can be made by calling at the surgery, telephoning 01484 500759 or 01484 451188 between 8.15am and 6.30pm weekdays, or booking online. We are pleased to announce the provision of extended hours from April 2014 with a late surgery every Monday and a early morning surgery on Wednesday. These appointments are bookable in advance. Please ask at reception for further details.
The Surgery premises have suitable access for disabled patients. We also have a portable induction loop to assist patients with hearing impairments.
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PATIENT NOTICE
DUE TO SEVERAL UPSETTING INCIDENTS WITHIN THE LAST FEW WEEKS WE WOULD LIKE TO REMIND PATIENTS THAT THE JUNCTION SURGERY IS NOT AN EMERGENCY SERVICE AND THAT PATIENTS UNREASONABLY DEMANDING EMERGENCY TREATMENT WILL BE ASKED TO LEAVE. WE WILL HOWEVER TRY AND ACCOMMODATE REQUESTS FOR APPOINTMENTS WHERE URGENT TREATMENT MAY BE NECESSARY WHEREVER POSSIBLE.
WE OPERATE A ZERO TOLERANCE POLICY IN LINE WITH NHS RECOMMENDATIONS AND REPEAT OFFENDERS WILL BE REMOVED FROM OUR LIST.
A GP PRACTICE IS WHERE DOCTORS SEE ROUTINE MEDICAL CONDITIONS, REFERING ON TO SECONDARY CARE (HOSPITAL) WHERE REQUIRED. THERE IS NO COMPULSION FOR A DOCTOR TO REFER ONTO SECONDARY CARE IF HE/SHE FEELS THAT THIS IS NOT APPROPRIATE.
REQUESTS FOR SICK NOTES AND PRESCRIPTIONS REQUIRE 24 HOURS FOR PROCESSING, PRIVATE FORMS OR LETTERS REQUIRE MUCH LONGER AND MAY TAKE SEVERAL WEEKS TO PROCESS. DEMANDS FOR THESE BEING PROCESSED SOONER WILL NOT BE TOLERATED AND MAY BE REFUSED ENTIRELY.
WE ASK THAT PATIENTS TAKE THIS INTO CONSIDERATION WHEN ATTENDING THE SURGERY.
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Get Well, Keep Well
Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
On Line Services
Please do familiarise yourself with some of the online features such as ordering a repeat prescription or booking an appointment. Simply register at reception for these services and use the links below once the receptionist has given you the log-in details.
We are now offering NHS Health Checks for all our patients aged between 40 and 74. This programme is aimed to help prevent heart disease, stroke, diabetes and kidney disease. Please contact reception for more details or log on to www.healthcheck.nhs.uk |
COVID 19
You must continue to wear a face mask in our practice after 19 July
When attending our GP surgery, you must continue to wear a face mask and follow social distancing rules, unless you are exempt. Practice staff will continue to use appropriate personal protective equipment (PPE).
This will help to ensure the safety of our patients, visitors and staff, especially those who are more vulnerable to infection.
This is in line with the latest national guidance which applies to all healthcare settings in England. You can find more about this on the NHS England website here: https://www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/
We are working extremely hard to provide safe care to our patients. We hope that this helps clarify why these measures are in place.
Finding your NHS number
You can still book an appointment if you don’t have your NHS number, provided you are registered with a GP practice. However, it will be quicker if you have your number: this will be on any letter or document you have received from the NHS, including prescriptions, or you can find it online at www.nhs.uk/find-nhs-number
Registering with a GP
You can find a GP practice on the NHS.uk website. You will need to fill in a form to register - for some practices you can do this on their website so check there first. Alternatively, you can download a GMS1 registration form on GOV.UK or arrange a time to pick up a registration form from the GP surgery. If you have problems registering with a GP practice, call the NHS England Customer Contact Centre on 0300 311 22 33.
GP Privacy Notice
Data Protection & Confidentiality Policy 2022
(Site updated 27/04/2022)