Nomainated Lead - Reception Manager
Page last reviewed: 31 July 2026
Page created: 27 June 2025
Page created: 27 June 2025
As from 1st August 2026 we are implementing the new Total Triage model for booking appointments. "Total Triage" refers to a General Practice workflow where every patient must provide information about their medical or administrative needs before booking an appointment. Accessed via the NHS App or online via our website requests are assessed by GPs or triage teams to ensure patients receive the most appropriate care or advice. More information on this new model will be shared in due course.