It’s a GP Practice Thing’ aims to increase awareness of how GP practices are working, the range of services offered and the specialist team members who are available to help people get the care they need.
The campaign aims to cut through and stand out to encourage behaviour change and promote better understanding of primary care against the backdrop of a challenging context for both practices and patients.
Patient and community groups and primary care colleagues spoken to, identified that the campaign needed to:
- Show the different ways in which GP practices can be contacted including booking and managing appointments online
- Reinforce the expertise of GP practice staff and raise awareness of some of the common medical problems that they’re trained to deal with
- Increase the understanding that the range of skilled healthcare professionals means people don’t always need to see a doctor
- Remove the mysticism around how triaging works
- Show real routes to care that meant people avoided taking time away from work or children out of school
- Address the audience in an empathetic tone
Junction Surgery is aligning with the Kirklees Health & Well-being Strategy..
People told us...
✓ I would like services to improve the way they communicate with me and with each other, so I don’t have to tell my story over and over. We are embracing new ways of working and collaborating with allied professionals and neighbouring practices.
✓ I would like health and care services to work around my commitments such as work, education and family. We are providing 'out of hours' appointments with our GP's and allied health professionals Mon - Fri and all day Saturday.
✓ I would like to be prioritised when contacting health and care services based on needs, risks and how vulnerable me and people I care for are. Elderly, disabled and young children are seen as a priority wherever possible.
✓ I would like, where it is appropriate, to choose the type of health and care appointment I can access, including self-referral, face to face, video, telephone and email. All our appointments are available in all formats on most days.
✓ I would like to speak to health and care professionals who are knowledgeable, friendly, respectful and approachable. Junction Surgery prides itself on being a friendly approachable and respectful service and expects the same in return. We are a teaching practice with a strong emphasis on learning and development of all staff.
The way we communicate with you
You may receive SMS messages asking you to click on a link to open. Rest assured if it is from The Junction Surgery it will be a genuine request. Unfortunately, there is no identifying logo to remind you of this on the SMS. If you are unsure about clicking on the link you can contact us to confirm.
EXAMPLE BELOW:-
PATCHS: Your GP practice has sent a message, please respond ASAP
To see the message , please visit https://patchs.ai/thejunctionsurgery/chat/1185998?token=eyJ1c2VyX2lkIjoxMzQ3OTg5LCJwZV9pZCI6MTE4NTk5OCwidHQiOiJwYXRpZW50X2VudHJ5In0.Y9E2kg.gSzKFYwnA3rIirEBF3xMRmb69
This link will expire in 7 days.
Kind regards,
The Junction surgery
Bowel Screening
Screening is a way of testing healthy people to see if they show any early signs of cancer.
Bowel cancer screening can save lives. Screening aims to detect bowel cancer at an early stage, when treatment has the best chance of working. The test can also find polyps (non-cancerous growths), which might develop into cancer. Polyps can usually be removed, to lower the risk of bowel cancer.
- If you’re aged between 60 and 74, you will be invited to take part in bowel cancer screening every two years. The age for testing is due to be extended to include people aged 50-59 from April 2021
- If you're aged 75 or over, you can ask for a screening test by calling the free bowel cancer screening helpline on 0800 707 60 60
- Call the screening helpline on 0800 707 60 60 or visit NHS for more information about bowel screening in England
- Further information about the FIT test and how to use it is available to download in 10 different languages including Polish, Urdu, Arabic and Chinese (simplified and traditional).
Do you know your NHS and what it costs?
Use your NHS wisely…..
KNOW YOUR NHS AND WHAT IT COSTS:
Calling an Ambulance: £247.00
Stepping into A & E: £124
Stepping into your GP Surgery: £32.00
A call to NHS Direct: £16.00
A click on NHS Choices Website: £0.46
The NHS is free at the point of contact for everyone and we need to keep it that way. We need to keep it publicly owned, publicly run, free at the point of contact and run as a service for people not profit.
Please use your NHS Services wisely
Electronic Prescriptions
EPS enables prescribers - such as GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients and staff.
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
If you would like to take advantage of this new and convenient service please contact our reception desk and advise them of your nominated pharmacy.
My Health Tools
About My Health Tools
My Health Tools has been developed for people with the above long-term conditions living in Kirklees. It is designed to take you on a guided journey to identify your personal health needs. This includes enabling you to self-assess, self-manage and self-monitor your long-term condition. My Health Tools supports you to gain access to a range of services, tools, resources and knowledge to help you better manage your long-term condition to improve your health and wellbeing.
https://www.myhealthtools.uk/#/
The Accessible Information Standard
Known officially as SCCI1605 Accessible Information – is a new ‘information standard’ for implementation by all organisations that provide NHS or adult social care.
Compliance with information standards of this type is a mandatory requirement, including for NHS Trusts and GP practices. This is set out in section 250 of the Health and Social Care Act.
The Accessible Information Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand, for example in large print, braille or via email, and professional communication support if they need it, for example from a British Sign Language interpreter.
The Standard requires organisations that provide NHS or adult social care to:
Ask people if they have any information or communication needs, and find out how to meet their needs
Record those needs clearly and in a set way
Highlight or flag the person’s file or notes so it is clear that they have information or communication needs and how to meet those needs
Share people’s information and communication needs with other providers of NHS and adult social care, when they have consent or permission to do so
Take steps to ensure that people receive information which they can access and understand, and receive communication support if they need it
The Junction Surgery confirms its Full compliance with the Standard as required by 31 July 2016. Should you require any information in a different format please contact the surgery.